Frequently Asked Questions
This list contains the questions asked most often by our patients, their families and other referral sources. Please contact us for additional information.
Use the arrows to the right of each question to view the related answer.
We are licensed as a Long Term Acute Care Hospital and Christus Trinity Mother Frances is a Short Term Acute Care Hospital. We both provide acute care services, however our long term designation allows us to treat patients requiring acute care for an average length of stay of 25 days.
No. We are a Long Term Acute Care Hospital that specializes in medical management of the complex, critically ill patient. We do offer rehab services as needed and as tolerated for our patients, but are not licensed as an Inpatient Rehabilitation Facility (IRF) that provides more focused and extensive rehab services.
All of our patient rooms are private and have an en-suite bathroom with toilet, shower, and sink.
No. We are licensed as a Long Term Acute Care Hospital (LTACH). We provide acute-level, hospital care for a longer period of time than is provided at a typical hospital.
Patients come to our hospital because they have an acute illness along with multiple other chronic conditions requiring a prolonged hospital stay. Our specialized services provide the acute care patients need while allowing them more time to heal.
Yes, a physician will see you every day at this hospital. Following discharge, you will return to your primary care physician for treatment.
You may contact the Administration of ContinueCARE Hospital at any time if you have questions, concerns, or complaints by calling (903) 531-4942. Since our organization uses the Center for Improvement in Healthcare Quality (CIHQ) accreditation for deemed-status, you, or your surrogate decision-maker, also have the right to file a complaint regarding any quality-of-care concern or safety issue, directly to CIHQ as follows:
Mail: Center for Improvement in Healthcare Quality
P.O. Box 3620 McKinney, TX 75070
Attn: Chief Executive Officer
Phone: (512) 661-2813
Fax: (805) 934-8588.
Choosing an LTACH
The ContinueCARE Difference
Tyler ContinueCARE Hospital offers several unique benefits for patients and family members:
- We provide care with an interdisciplinary approach with a care team of specialists working together for optimal patient outcomes.
- Each patient will have an individualized care plan based on their needs and preferences.
- We encourage family and/or caregiver participation and keep loved ones informed every step of the way.
- At Tyler Continue Care Hospital we have a culture surrounding Sacred Work. This is the idea that every action should be grounded with loving intention. We feel this improves the healing process and makes a difference in our patients’ care.